Atlassian, the maker of Confluence & JIRA was featured recently on the CNBC – US National TV for a short interview.
Last month, I shared a blogpost (How to enable active collaboration with your wiki) to share the benefits of using workflows together with wiki.
Recently, Roberto from Comalatech, the creators of Adhoc Workflows plugin for Confluence has also contributed a guest post too. In his post, he shared how people can use workflows to streamline the process of publishing Frequently Asked Questions into a knowledge base.
For details, check out Wiki Workflows: Publishing a Knowledge Base Article
The thirty-one winners of this year’s award hailed from 13 countries. Past winners include some of the most sensational names in business such as Google, Mozilla and Twitter.
This is a strong endorsement of Atlassian’s leadership in the collaboration and software development market.
We extend our congratulations to Atlassian and share the honour of being an Atlassian Partner.
Here’s a short interview with Scott Farquhar, Atlassian’s Co-CEO
What a wiki cannot do
Being a Confluence wiki user for several years, I have experienced the following difficulties:
- I have to email people after posting pages/comments to get their acknowledgement/approval/comments
- I got difficulty tracking which pages/comments that I need to reply after a few days elapsed
There is a lot of extra work duplicated between the wiki and emails. And when people conveniently reply to the email instead of posting to the page. The collaboration and knowledge leaves the wiki back into the emails.
As such, I observed that a lot of wikis are mostly used for passive collaboration like knowledge bases, FAQs and intranets.
However, Ad Hoc Workflows plugin for Confluence patches the gap and enables Confluence with the capabilities of:
- assigning of tasks
- defining workflows
How we use it
I will share one of the scenarios on how we use the Ad Hoc Workflows plugin to collaborative actively.
- After each meeting, one of us will draft the meeting minutes into our wiki
- Upon the completion of the draft, the author will assign the attendees a task to review the minutes
- We will receive an email notification to inform us of the task with a link to the wiki page
- Likewise, we can also see a list of our outstanding tasks on the dashboard for follow-up
- We will go to the wiki page to make minor changes or post comments
- Once everything is ok, we will mark the task as completed
- The wiki page is then marked as approved once everyone has completed their reviewing tasks
It can also support more sophisticated workflows as shown in the video below.
For more information, check out Ad hoc Workflows’ official website
The latest version of Confluence has been released with a faster and simpler editor.
Here’s a short video clip summary of the new features released.
For details, you can also release to Confluence 3.3 release notes